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Terms of Sales
Irynacreations.com is a merchant website operated by Iryna REVKOUTS , self-employed person registered with the business tax center, under Siret number 80849268000018 . The head office is at 11 Avenue des Vieux Moulins 74000 ANNECY.
The general conditions of sale detailed below govern the contractual relations between any user of the Irynacreations.com site and the Irynacreations.com merchant website.
Irynacreations.com reserves the right to adapt or modify these general conditions of sale at any time. In case of modification, the general conditions of sale in force on the day of the order will be applied to each order.
The User who has validated an order will then be referred to as "Buyer". The rights and obligations of the User necessarily apply to the Buyer.
It is specified that the Products are intended for the personal use of the User, without any direct connection with the professional activity of the latter.
The User who would like to buy on the Site declares to have full legal capacity.
Any order for a Product offered on the Site implies consultation and express acceptance of these general conditions of sale, without however this acceptance being conditioned by a handwritten signature from the User. In accordance with legal provisions, it is recalled that the validation of the order form as specified in article 4 below, constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature and constitutes proof of the entire order and the payability of the sums due in execution of the said order.
1. Irynacreations.com products
The products offered for sale by Irynacreations.com are those which appear on the Site, on the day of consultation of the Site by the User and within the limits of available stocks.
In the absence of availability of the Product, Irynacreations.com undertakes to inform the User as soon as possible.
In the event of unavailability beyond 30 days of a Product ordered and paid for, the Purchaser will be informed by email. The cancellation of the order for this Product and its refund will then be made, the rest of the order remaining firm and final.
The photographs and illustrations accompanying the products on the Site have no contractual value and therefore cannot engage the responsibility of Irynacreations.com .
The Purchaser is solely responsible for the choice of products, their conservation and their use.
2. The prices set by Irynacreations.com
Prices are in euros. They take into account any reductions as well as VAT, applicable on the day of the order. The price is due immediately on the date of the order, which means that the amount will be debited on the date of the order and not on the date of shipment.
Irynacreations.com reserves the right to modify its prices at any time but the Products will be invoiced on the basis of the prices in force at the time of the ordering, except typographical error or omission and subject nevertheless to availability. of said Products. The prices indicated do not take into account the postage and packaging costs which will be invoiced in addition and will be specified to the User during the final validation of his order.
It is specified that any promotions granted in the form of reduction coupons are only valid for one order per household and over a given period of validity.
3. Retention of title
The products remain the property of Irynacreations.com which reserves, until full payment, a right of ownership over the Products sold, allowing it to repossess said products. If applicable, any deposit paid by the Purchaser will remain with Irynacreations.com as a lump sum compensation, without prejudice to any other actions that it would be entitled to bring against the Purchaser.
4.1. Registering an order on the Irynacreations.com website
The User places his order on the Internet and on the Site. To be accepted, his order must bear all information useful for its treatment.
Any order implies acceptance of the general conditions, prices and description of the products available for sale.
If the User wishes to place an order, he will choose the different Products in which he has an interest, and will express said interest by clicking on the "Add to basket" box.
At any time, the User can:
obtain a summary of the Products he has selected, by clicking on "Shopping cart";
continue to select Products
complete your selection of Products and order your Products by clicking on "Paypal".
To order the Products he has thus chosen, after having clicked on "Add to basket", all Users must identify themselves, either by entering their e-mail address and password, or by filling out the appropriate form in the case opposite. In the latter case, the User must accurately complete the form made available to him, on which he will include in particular the information necessary for his identification and in particular his name, first name, postal address and e-mail.
The User is informed and accepts that entering these two identifiers (e-mail address and password) constitutes proof of his identity and expresses his consent.
Once the User has been identified, he must validate the delivery address (as specified in article 6 below) then an order confirmation will appear on the screen.
4.2. The summary of your order
The User checks his order using the order summary offered on the screen. The User then has two possibilities:
1. Go to payment by paypal / credit card
4.3. Secure payment by Paypal / Credit card
Irynacreations.com has set up a secure procedure by Paypal and by bank card on the Internet. This procedure is based on information encryption technology, a true benchmark for secure payment.
During payment, the Buyer records his bank card number and expiry date as well as the cryptogram number (3-digit number on the back of the bank card) which are immediately encrypted before being sent to the Irynacreations bank . .com via the Internet. Thus, no confidential information circulates on the network without having been previously encrypted.
Payment will be made, unless the server is unavailable, immediately on the Internet by Paypal or Credit Card (Carte Bleue, Visa, Eurocard / Mastercard).
Once payment has been made, an order confirmation email will be sent to the Buyer.
4.4. Order but Pay Later
The User must complete the proposed form and indicate whether he wishes to pay by check or transfer. He then receives an order confirmation. Irynacreations.com will then contact him by email to define the payment terms.
NB In the event of payment by check, it must be issued by a bank domiciled in mainland France.
The Buyer then makes his check payable to Iryna Revkouts and sends it together with the order form to the address requested beforehand from Iryna Revkouts .
The order will be delivered once the check has been cashed.
4.5. Confirmation of the order by Irynacreations.com
When he has validated his payment, a summary of the Buyer's order will be sent by e-mail, upon receipt of the order form, to the e-mail address indicated by him at the time of the order. . This confirmation will include all the constituent elements of the contract entered into between the Parties.
In any event, Irynacreations.com reserves the right to refuse any order or any delivery in the event of an existing dispute with the Buyer, total or partial non-payment of a previous order by the Buyer, refusal of 'authorization of payment by bank card from banking and insurance organizations, non-payment or partial payment. The responsibility of Irynacreations.com can in no case be engaged in this respect.
The Products are shipped with the supporting invoice, to the delivery address indicated by the Buyer by filling in the fields to be filled in when ordering. In the event that the delivery address is different from the billing address, the products are accompanied by a delivery note summarizing the list of products, without mentioning the prices.
5.1. The deliveries
The delivery times indicated are indicative times from the day following that of the validation by the Purchaser of his order and correspond to the maximum times for processing and delivery of the Products. In any case, they cannot be opposable. Any possible overrun of the deadline cannot give rise to damages, withholding or cancellation of the order by the Buyer. In the event of late delivery compared to the date initially fixed, the Purchaser must notify, within 15 days from the date of departure of the product (s), in writing (mail or email) to Irynacreations.com to allow the latter to carry out an investigation with the Post Office. This investigation can take up to 21 working days. If, during this period, the product is found, it will be immediately re-routed to the address indicated by the Buyer in his Order Form. If the product is not found at the end of the 21 days of investigation, Irynacreations.com will proceed at its own expense to a new shipment of the product (s) ordered by the Buyer or to a refund of the order.
If at the time of delivery, the original packaging is damaged, torn or opened, then you must check the condition of the items. If they have been damaged, you must absolutely refuse the package and note a reservation on the delivery slip (package refused because open or damaged).
This being the case, despite all the care taken by Irynacreations.com in the preparation of the packages, a Product may be missing. Likewise, after transport of the package, one of the Products may prove to be defective.
This is why, upon receipt of his order, the Purchaser must ensure that the products received comply with them. Any anomaly concerning the delivery (missing or broken product, damaged package) must imperatively be notified, 8 days following receipt, to Irynacreations.com , either by letter addressed to its head office: Iryna Revkouts 74000 ANNECY (ask for the exact address), or on the Site under the "contact" section by completing the Customer Contact form available in this section. Irynacreations.com reserves the right to ask the Buyer to return the defective Product to it.
After this period, the products will be deemed to conform and free from any defect. Any complaint made after this period will therefore be rejected and Irynacreations.com will be released from any liability.
Subject to the validity of the Buyer's request and if the aforementioned conditions are fully met, Irynacreations.com will then replace the defective or missing Product (s).
In the event of non-delivery of an order or part of an order, you have a maximum of 15 days (from the date of departure) to come forward. Beyond this deadline, we will not accept any claim.
5.2. Orders outside mainland France.
Any order placed on the Site and shipped outside mainland France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination.
These customs duties and possible taxes, linked to the delivery of an article, are the responsibility and the responsibility of the User. The User will be deemed to know the customs duties and applicable taxes and to have inquired with the competent authorities of his department, territory or country.
6. Cooling-off period
In accordance with article L.121-16 et seq. Of the Consumer Code, the Buyer has 7 working days to return, at his expense, the Product (s) he has ordered. (s) if this (these) does not give him or her satisfaction. This period begins on the day of receipt of the order. The Product (s) must be returned in its (their) original condition, its (their) packaging and its (their) original undamaged packaging. The Purchaser must communicate with Customer Service so that the latter can send him the procedures to be followed as well as a return authorization number.
In order to ensure the follow-up of the package, the Purchaser must make his return by colissimo followed for delivery in France. The Product (s) must be returned in its (their) packaging and its (their) original undamaged packaging to the following address:
Iryna Revkouts - 74000 ANNECY (ask for exact address).
If the aforementioned conditions are met, Irynacreations.com will reimburse the Buyer for the payments made, within 30 days from the date of receipt of his return package, with the exception, however, of the shipping costs and return of Products which remain the responsibility of the Buyer.
We advise you to return the goods to us by registered or tracking post and possibly take out insurance from the carrier for the market value of the products. This is necessary in the event of theft or loss of this merchandise by their services.
In all cases the return is made at the expense and risk of the consumer.
Products made to order (dresses, skirts ...) are made to measure (very small or large sizes, specific models, personalization, etc.). Any modification of this Product may result in workshop costs payable by the consumer.
Personalized products are excluded from the right of withdrawal.
During sales periods: items sold on the site will not be returned or exchanged.
7. The personal data of Irynacreations.com customers
The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential. The lack of information implies the automatic rejection of the order.
In accordance with the law n ° 78-17 of January 6, 1978 relating to Computing, Files and Freedoms, the processing of personal information collected on the Site has been declared to the National Commission for 'Computing and Freedoms (CNIL Declaration).
In accordance with the Data Protection Act of January 6, 1978, the Buyer has, at any time, the right to access, rectify and oppose all of his personal data by writing, by mail and by justifying his identity, to Iryna Revkouts - (ask for the exact address) 74000 ANNECY
8. The Data Protection Act
9. The guarantee of the products distributed by Irynacreations.com
Irynacreations.com carefully manufactures the products offered on its Site. The products are handmade and are not subject to warranty.
Irynacreations.com is not held responsible in the event of misuse, negligence or lack of maintenance on the part of the Purchaser, as in the event of normal wear and tear of the goods or force majeure.
Irynacreations.com is not responsible for allergy to the materials used.
In order to assert his rights, the Buyer must, on pain of forfeiture of any action relating thereto, inform Irynacreations.com in writing of the existence of the defects within a maximum period of 48 hours from their discovery.
Irynacreations.com will replace, or have repaired, or give a credit note to the Purchaser of the Products or parts deemed defective.
Labor costs are free for repairs to Products purchased on the site within 15 days. Beyond the deadline, the costs will be the subject of an estimate and will be borne by the Buyer.
10. The responsibility of Irynacreations.com
Irynacreations.com has, for all stages of access to the Site, the ordering process, delivery or subsequent services, only an obligation of means. The responsibility of Irynacreations.com can not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a breakdown in service, an external intrusion or the presence of computer viruses, or any fact qualified as force majeure. Irynacreations.com will not be responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force majeure, in particular in the event of disruption or total or partial strike. postal services and means of transport and / or communications, flooding, fire.
11. Intellectual property
All elements of the Site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of Irynacreations.com . The User who has a personal website and who wishes to place, for personal use, on his site a simple link directing to the home page of the Site, must request authorization from Irynacreations. com .
On the other hand, any hypertext link referring to the Site and using the technique of "framing" or "in-line linking" is strictly prohibited.
In all cases, any link, even tacitly authorized, must be withdrawn at the simple request of Irynacreations.com .
Hypertext links may refer to sites other than the Site. Irynacreations.com disclaims all liability in the event that the content of these sites contravenes the laws and regulations in force.
In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or by a court decision, this can in no way affect the validity and compliance with these general conditions of sale.
These general conditions of sale and the order summary sent to the Purchaser form a contractual whole and constitute the entire contractual relationship between the Parties.
In case of contradiction between these documents, the general conditions of sale will prevail.
These conditions apply throughout the duration of the online publication of the Products sold by Irynacreations.com .
13. Jurisdiction & Applicable Law
These general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law.
The attribution of jurisdiction in the event of a dispute, and in the absence of an amicable agreement between the parties, is given to the competent courts for disputes with professionals and to the French courts competent for disputes with individuals, notwithstanding multiple defendants and / or guarantee appeal, even for emergency proceedings or interim proceedings or by request.
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